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DFI is the training institute of THE ASSOCIATED offering skill-based workshops through a Jewish lens for professionals and volunteers working at varying levels in our agencies, organizations and synagogues. The high quality training curriculum is tailored to allow individuals to become more effective at their current leadership level, or to grow and move to the next level. DFI also provides career advancement opportunities to Jewish communal professionals, creating mentor matches, serving as a forum for recognition of excellence in the field, and offering scholarships through the Friedman Fellowship for professional growth.
Organizations pay a supporting annual fee to DFI to enable all of their staff to attend an unlimited number of workshops unless otherwise indicated. If participants are paying on an individual basis, each workshop will be $36, unless otherwise indicated. Lay leaders will pay the $36 fee per workshop unless otherwise indicated.
Leading and Managing Most Effectively: Turning Challenges Into Opportunities (Series 6 workshops for Upper Level Management)
Wednesdays, September 15, 2010 through March 9, 2011
Facilitator: Ellen Kagen Waghelstein, Faculty of Georgetown University and Director of the Georgetown Leadership Initiatives
The Weinberg Park Heights JCC, 5700 Park Heights Avenue, Community Room
Fee: $100 per person (details) 
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Jewish Heritage Series (for Lay Leaders /Professionals)
10 workshops/3 Modules
Tuesdays, November – May, 2:30 - 4:30 pm, PH JCC Community Room
Erica Brown, Ph.D., Writer, Educator and Scholar in Residence for the Jewish Federation of Greater Washington
Adam Gregerman, Ph.D., Jewish Scholar, Institute for Christian & Jewish Studies
Rabbi Jacob Schacter, Ph. D., University Professor of Jewish History and Jewish Thought and Senior Scholar at the Center for the Jewish Future at Yeshiva University
Rabbi Jay Moses, Director, Wexner Heritage Program
Rabbi David Starr, Ph.D.; Charles R. Bronfman Visiting Associate Professor in Jewish Communal Innovation, Brandeis University ( details)
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UPCOMING WORKSHOPS
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The Right Plan for the Right Donor: Using Charitable Gift Planning Techniques to Build Your Endowment
Thursday, October 7, 2010, 9 - 11 am
Facilitator: Michael Friedman, Senior Vice President, Planned Giving and Endowment of THE ASSOCIATED
Audience: Lay Leaders/Professionals (details)
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Satisfying Your Internal and External Customers
Tuesday, October 12, 9 - 11 am
Carrie Parker, Marketing Consultant
PH JCC Community Room
Audience: Profe ssionals (details)
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Coping With Difficult People
Tuesday, October 26, 8:30 - 10 am
Employee Assistance Program Facilitator
Jewish Community Services Building, Room 124
A udience: Professionals (details)
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Key Skills For Excellent Supervision (Series)
Wednesdays, November 3, 10, 17, 8 - 10 am
Facilitator: Dale Busch, Executive Vice President Jewish Community Center of Baltimore
Location: The Weinberg Park Heights Jewish Community Center, Board Room
Audience: Professionals with at least one year of supervising. (details)
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| Interpersonal Skills |
Satisfying Your Internal and External Customers
Tuesday, October 12, 9 - 11 am
Carrie Parker, Marketing Consultant
PH JCC Community Room
Audience: Professionals
It’s all about working with people – those we serve in our community and those we work closely with in our organizations. How do we keep everyone satisfied? Is it possible? How do we treat each other and handle challenging situations? This workshop gives an overview of the important elements of customer service and strategies to ensure the satisfaction of both customers and employees.
- Understand the key components of customer service and why it is important
- Learn what defines good service (the do’s and don’ts)
- Learn new customer service techniques
- Practice problem solving approaches
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Coping With Difficult People
Tuesday, October 26, 8:30 - 10 am
Employee Assistance Program Facilitator
Jewish Community Services Building, Room 124
Audience: Professionals
People who seem impossible to work with can make any job difficult, in addition to affecting productivity, efficiency and peace of mind. Some people are more difficult to interact with than others and many elements, such as personality, environment, and mood factor into these interactions. This seminar examines categories of difficult people, characteristics that make people difficult, and identify basic coping skills and methods to assist in interacting with those who are considered difficult.
Objectives:
- Participants will learn to:
- To identify the primary behavior patterns of difficult people
- To utilize effective coping methods specific to each behavior
- Preparation strategies for confronting the problem
- Helpful steps to deal with a difficult person
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Lay/Professional Partnership: Dancing The Dance Without Stepping On Each Others' Toes - Part I & II
Thursday, December 9 and December 16, 8:30 - 10:30 am
Larry Ziffer, Executive Vice President
Center for Jewish Education
PH JCC Community Room
Audience: Lay Leaders/Professionals
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Maximizing Networking Events —“What do I Say after I Say Hello”
Wednesday, April 6, 12 - 1:30 pm
Laura Black, Business Woman, Entrepreneur, Community Leader
PH JCC Community Room
Audience: Lay Leaders/Professionals
Now, more than ever, we need to promote our agencies, synagogues and organizations. We expend significant resources, from hiring headline entertainers to world renowned speakers, in order to attract potential and existing members and donors to organizational events. It is, therefore, incumbent upon us to learn how to maximize both the short and long term results of these events.
At this workshop you will learn how to enhance the skills essential for increasing both human and financial resource development, including:
- Strategic planning prior to the event
- Optimizing attendance
- Attracting new donors/members
- Outreach to existing donor base
- Working the room
- Conversation starters
- Making important connections
- Follow-up
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Interviewing and Hiring Techniques: Know the right questions to ask and understand legal hiring processes.
Thursday, May 12, 8:30 - 10 am
Allison Rinker, PHR, Director, Human Resources
THE ASSOCIATED
Jewish Community Services Building, Room 309
Audience: Professionals
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| Program Management and Administration |
| The Right Plan for the Right Donor: Using Charitable Gift Planning Techniques to Build Your Endowment
Thursday, October 7, 9 - 11 am
Michael Friedman, Vice President, Planned Giving,
THE ASSOCIATED
PH JCC Board Room
Audience: Lay Leaders/Professionals
Following up on our June program on starting an endowment development program, DFI is pleased to offer this program on charitable gift planning. Once you have formed your committees, developed your case for endowment, and identified your prospects, what do development professionals and planned giving/endowment committee members need to know to close endowment commitments from your individual prospects? This program explains the charitable gift planning strategies that endowment prospects can employ to make meaningful endowment or other major gifts for your organization.
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| Leading and Managing Most Effectively: Turning Challenges into Opportunities
(Series 6 workshops for Upper Level Management)
Ellen Kagen Waghelstein, Faculty of Georgetown University and Director of the Georgetown Leadership Initiatives
PH JCC Community Room
Once a month from Wednesday, September 15 – March 9, 2:30 - 4:30 pm
Audience: Professionals
Fee:$100
- September 15, 2010: Leadership to Support Innovation and Change: Adaptive Challenge
- October 13, 2010: Common Ground: Creating Unity Within Diversity
- December 8, 2010: Strategic Community Alliances: Issues of Collaboration
- January 12, 2011: Managing Change So It Doesn't Manage You
- February 9, 2011: Case Scenarios
- March 9, 2011: Leading for the Long Haul: Sustaining Yourself
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Key Skills for Excellent Supervision (Series)
Wednesday, November 3, 10, 17; 8:15 - 10 am
Dale Busch, Executive Vice President
Jewish Community Center of Baltimore
PH JCC Board Room
Audience: Professionals with at least one year of supervising.
Are you overworked with little time to give your supervisees the attention they deserve? This three-part workshop will help you refine your skills as a supervisor, addressing key points you need to know in order to supervise effectively AND use your own supervision effectively.
This workshop will address:
- Managing Up (and down)
- Developing an appropriate supervisory relationship
- Successful evaluation techniques
- Assessing your own style.
Attendance at all three sessions is required.
When registering, please email to us your job title/position, how long you have been a supervisor, and how many people you supervise and their positions. Send confidentially to: cgoldstein@thedfi.org.
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Writing Winning Grant Proposals: Structure and Guidelines
Wednesday, December 1, 12 - 1:30 pm
Lauren Klein, Assistant Director, The Center for Funds and Foundations, THE ASSOCIATED;Hannah Pollack Feiler, Director of Research and Grants
THE ASSOCIATED
Baltimore Hebrew Congregation, Fink Assembly Room
Audience: Professionals
In this workshop we will guide you through the process of writing a grant.
You will learn to:
- Identify Funding Opportunities
- Craft Your Pitch
- Prepare Strong Proposals
- Follow-Up Effectively
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Supervisor as Coach: Coaching for Improved Performance and Professional Growth
Tuesday, January 4, 9 - 10:30 am
Beth Gansky, Executive Campus Liaison, Hillel International
Jewish Community Services Building, Room 124
Audience: Professionals
This workshop will demonstrate the use of powerful questions to provide clarity in goal-setting and shifts in thinking for measurable results.
Coaching your supervisee:
- to enhance their performance
- to improve communication skills
- to build in accountability
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Preparing and Analyzing Budgets for Organizations
Wednesday, January 19, 8:15 - 11:45 am
Mark Smolarz, Chief Financial Officer, Chief Operating Officer, THE ASSOCIATED
Connie Stern, Vice President of Finance, THE ASSOCIATED
PH JCC Community Room
Audience: Lay Leaders/Professionals
In today's fast paced and changing environment, preparation, monitoring, evaluating and revising of one's annual budget is critical, but can be "downright scary!" How do I project revenues? Do I need to reduce my operating costs? And once I have prepared the budget how do I analyze it? How do I evaluate an organization’s financial strength or determine efficiencies of the organization’s operations from a review of their budget? How do I use the budget as a guideline to determine if we are still on course? We will look at several examples to illustrate the benefits of budgets.
You will learn:
- Balanced budgeting
- Staying on course
- Consistency
- Documenting assumptions
- Evaluating financial strength and efficiencies
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| Professional and Personal Growth |
Developing Your Best Professional Self - Applying Your DISC Result
(Follow-up from May series)
Tuesday, October 5, 9 - 10:30 am
Beth Gansky, Executive Campus Liaison, Hillel International
PH JCC Community Room
Audience: Professionals
Now that I have the result of my DISC assessment, how can I apply what I have learned in my day to day interactions with people and perform better at work? Join Beth and your colleagues from Deborah’s recent 3-part series to take what you have learned one step further.
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Coping with Stress at Work – for Employees
Wednesday, December 15, 8:30 - 9:30 am
Coping with Stress at Work – for Management
Wednesday, December 15, 12 - 1:00 pm
Employee Assistance Program Facilitator
Jewish Community Services Building, Room 124
Audience: Professionals
Unhealthy levels of stress are epidemic in today’s fast paced world and these heightened levels often lead to negative health consequences. Many of these adverse health consequences are preventable. This seminar provides a comprehensive overview of the impact of stress and techniques promoting an understanding of how to prevent unhealthy stress and find lasting solutions for enhancing healthy lifestyles.
Participants will learn to:
- Define and learn the different types of stress
- Identify sources of stress
- Review the impact of stress physically and emotionally
- Learn stress management strategies
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Running An Effective Meeting from Start to Finish
Thursday, January 13, 9 - 10:30 am
Cindy Goldstein, Executive Director
The Darrell D. Friedman Institute for Professional Development
Jewish Community Services Building, Room 309
Audience: Lay Leaders/Professionals
There are good meetings and there are bad meetings. Meetings can be an excellent use of time when they are well-run. Participants should be motivated and engaged. This workshop will review the basics that are common to various types of meetings and discuss the rules of meeting management that can help make meetings more productive and effective. Effective meetings really boil down to three things:
- Purpose or Objective
- A minimal amount of time
- Participants feel that a sensible process has been followed
If you structure your meeting planning, preparation, execution, and follow up around these three basic criteria, the result will be an effective meeting.
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Assessing and Applying Your Leadership Style
Thursday, February 24, 8:30 - 10:30 am
Barbara Gradet, Executive Director of Jewish Community Services
PH Jewish Community Services Building, Room 124
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Controversial Issues: From Conflict to Collaboration
Monday, November 22, 3 - 5 pm
Heléne Kass, Career Coach, Jewish Community Services
PH JCC Board Room
Audience: Professionals
There you are at a board, community or staff meeting and an issue flares up. People are losing their cool and the discussion is getting increasingly heated. Sound familiar? This workshop improves skills in diffusing tense situations in group settings. Learn how to handle tough interpersonal and intergroup conflicts and move toward productive collaboration.
Objectives/ Skill-Based Outcomes:
- pinpoint a conflict
- distinguish between advocacy and coalition building
- listen to each side of the controversy
- explore what underlies the positions people take
- find common ground
- formulate questions that move the discussion forward
- identify situations where you can apply these skills
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Tweeting, Tagging and Getting ‘Linkedin’ to Social Networking
Tuesday, December 21, 8:30 - 10:00 am
Maayan Jaffe, Marketing Account Executive
THE ASSOCIATED
PH JCC Community Room
Audience: Lay Leaders/Professionals
- Selecting which social networking platforms best suit your marketing goals
- Setting up and incorporating your messaging into your platform
- Integrating your social networking plan with your general marketing plan
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Graphic Design Fundamentals
Tuesday, February 1, 8:30 - 10 am
Kate Valdez, Senior Graphic Designer, THE ASSOCIATED
PH JCC Community Room
Graphic Design is the process and art of combining text and graphics to communicate an effective visual message. This workshop will offer insight into basic graphic design principles that you can take back to your agency, organization or synagogue and implement in any program.
In this workshop, we will:
- Explore key elements of graphic design
- Discuss important graphic design principles
- Analyze examples of successful graphic design
- Take a look at a variety of helpful online sites and tools
Audience: Professionals
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Strategies for Successful Professional Writing - Part I & II
Mondays, February 28 and March 7, 2:30 -5 pm Barbara Roswell, Director, The Frontiers Program, Department of English, Goucher College PH JCC Community Room
Audience: Professionals
Much of our time at work is devoted to writing for internal and external audiences, from e-mails and memos to reports, solicitations and newsletters. In this two-part workshop, we will use examples from participants' everyday worklives to develop a repertoire of approaches for making writing more satisfying for you and more compelling for your audience.
Topics will include:
- strategies for managing writing projects
- planning documents
- collaborating with colleagues
- engaging others as writers
- revising effectively
- editing for precision
Please bring 10 copies each of two recent documents you've written (these can be simple emails) to the first session.
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Speaking with Presence: How To Communicate Effectively With Any Audience - Part I & II
Wednesdays, March 16 and March 23, 9 - 12 pm
Sarah Gershman, President, Green Room Speakers
Audience: Professionals
Part I: PH JCC Community Room
Part II: THE ASSOCIATED, Board Room A
Part I: Presence of Self and Message
Stage presence is the key to powerful communication, and a vital skill each person can cultivate. Critical to stage presence is the ability to know and connect to any audience. In the first half of this workshop, Participants will learn and practice a simple and powerful exercise to reduce anxiety, get in the zone, and create influence.
Part II:Presence of Delivery
Expanding on the content of Part 1, participants will learn and practice concrete delivery strategies, including:
- How to effectively vary volume, tempo and pitch.
- How to stand, gesture, move, work with the podium, and use eye contact.
- How to use visuals including PowerPoint and props.
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Values Clarification
Tuesday, March 1, 9 - 10:30 am
Beth Gansky, Executive Campus Liaison, Hillel International
PH JCC Community Room
Audience: Professionals
In this workshop, we will spend time exploring the values that influence you and your decision making in both your personal and professional life. The goal of this session is to increase individual awareness in being more intentional in incorporating your values into everyday life.
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Controversial Issues: From Conflict to Collaboration
Monday, November 22, 3 - 5 pm
Heléne Kass, Career Coach, Jewish Community Services
PH JCC Board Room
Audience: Professionals
There you are at a board, community or staff meeting and an issue flares up. People are losing their cool and the discussion is getting increasingly heated. Sound familiar? This workshop improves skills in diffusing tense situations in group settings. Learn how to handle tough interpersonal and intergroup conflicts and move toward productive collaboration.
Objectives/ Skill-Based Outcomes:
- pinpoint a conflict
- distinguish between advocacy and coalition building
- listen to each side of the controversy
- explore what underlies the positions people take
- find common ground
- formulate questions that move the discussion forward
- identify situations where you can apply these skills
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Writing a D'var Torah, You Can Do It Too
Wednesday, January 26, 8 - 9:30 am
Cass Gottlieb, Community Leader
Beth Tfiloh, Tuvin Library
Audience: Lay/Professionals
How many times have we sat in a meeting, marveling at a colleague's ability to present a D'var Torah, wishing we had the knowledge and the confidence to do the same? And how many times have we avoided making eye contact at a meeting, when the call goes out for a volunteer to prepare the next D'var Torah? Well, we no longer have to hide or feel inadequate. The secret to writing a good (and even, a great) D'var Torah is simple. This session will help you to….
- structure a process for approaching the task of developing a D'var Torah;
- find that message in the weekly Torah portion, which will be particularly meaningful to your audience; or
- define your message first, and then select the appropriate text (not necessarily the weekly Torah portion); and
- tap into traditional and modern commentators to enhance your understanding of the selected message or text.
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Jewish Heritage Series (for Lay Leaders/Professionals)
2:30 - 4:30 pm
Location: The Weinberg Park Heights JCC, 5700 Park Heights Avenue, Community Room
Register for the entire series of 10 workshops or register for Module I (4 workshops), Module II (4 workshops), and Module III (more information to come)
Fee: Staff or professionals - $100 for 10 workshops, $50 per module; Lay leaders - $180 for 10 workshops, $72 per module.
Module I - Biblical Period
Facilitator: Erica Brown, Ph. D., Writer, Educator and Scholar-In-Residence for the Jewish Federation of Greater Washington
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Tuesday, November 2 - Creation and Covenant: What characterizes the earliest narratives in the Bible? We will do a close literary reading of Genesis 1 and 2 and then some Abraham stories that show the paradigmatic shift in the Bible from universalism to particularism and how this informs the beginning of Jewish nationhood.
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Tuesday, November 16 - Justice and Redemption: This course will look at the Exodus as a political paradigm of oppression and redemption, using both artwork and the biblical text to look at the way that the Exodus narratives create the underpinnings of the Jewish legal system.
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Tuesday, November 30 - Leadership in the Wilderness: This session will explore narratives from Exodus through Numbers to surface leadership difficulties in our wilderness trek to the Promised Land. We will look at texts of conflict and the way in which God and the landscape impact the Israelites.
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Tuesday, December 14 - Leadership and Change: Transitions between 'eras' of Jewish history. Facilitator: Adam Gregerman, Ph. D., Jewish Scholar, Institute for Christian and Jewish Studies
Module II - Medieval Period
Facilitator: Rabbi Jacob Schacter, Ph.D., University Professor of Jewish History and Jewish Thought and Senior Scholar at the Center for the Jewish Future at Yeshiva University
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Tuesday, January 25 - Judaism and Christianity: Living with Conflict Christianity was born out of Judaism and from the beginning it defined its identity by spurning its mother religion. We will discuss the attitudes of classical Christianity and classical Judaism to one another’s faiths and explore significant contemporary changes and developments.
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Tuesday, February 8 - Judaism and Islam: Respect, Cooperation and Current Realities: The current tension that is at the core of contemporary Muslim-Jewish relations is an historical anomaly. We will analyze the pre-modern relationships between the members of these major religions to provide an important historical context for the current situation.
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Tuesday, February 22 - Priorities in a Time of Turmoil: In the Wake of the Spanish Expulsion: How do leaders prioritize in a time of profound challenge? What values are paramount and what strategies are employed in the search for a viable future? We will analyze this central contemporary question through the lens of the sixteenth century Sephardic diaspora.
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Tuesday, March 8 - Leadership In Action. Facilitator: Rabbi Jay Moses, Director, Wexner Heritage Program
Module III - Modern Jewish History
Rabbi David Starr, Ph.D.; Charles R. Bronfman Visiting Associate Professor in Jewish Communal Innovation, Brandeis University
- Modernity Via Integration: How did Jews cope with the rise of new political and social revolutions like the nation-state and capitalism? In the West Jews typically sought the path of integration, as both a process and a project.
- Modernity Via Sovereignty: For both cultural and social reasons, some Jews rejected integration as a strategy of modernization. Instead, they worked toward Jewish self-government and cultural revolution, culminating in Zionism and the State of Israel.
- Modernity Via Redemption: Jewish thinkers responded to the chaos of modernity by seeking new spiritual visions of Judaism, inspired either by existentialism or by a turn to a new ideology of traditionalism.
Note: Tuesday, December 14 – Leadership and Change: This workshop may be taken in conjunction with either Module I or Module II; and Tuesday, March 8 – Leadership and Action may be taken with either Module II or Module III.
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Competencies of a Jewish Communal Professional
Below is a list of the essential skills determined by DFI that make up the competencies required in Jewish communal service to meet minimal standards of job performance. These competencies transcend any one particular area of Jewish communal service – they are portable and productive – and can help professionals understand work related expectations and achieve successful employment. While these core competencies form the basis for successful practice, the process of attaining them at the highest levels develops over time as professionals grow and mature in the work place.
Inter- and Intra-personal Skills (ability to understand self and role visa-versa clients/supervisors and supervisees/colleagues; ability to understand organizational culture and the politics within the larger organization)
Management and Administrative Skills (ability to manage a program or service-- requires basic knowledge of budgeting, planning, programming, lay/pro relations; exposure to areas such as facilities/building management; financial resource development; human resource development, fiduciary responsibilities)
Willingness and ability to explore one’s own evolving Jewish identity
Demonstrated sensitivity to and ability to work within a diverse Jewish population
Understanding of the Jewish value orientation of one’s institutional setting (the Jewish lens through which the organization functions)
Understanding of one’s Jewish community (social structure, points of connection/disconnection, personalities, culture, issues, tensions)
Understanding of the contemporary Jewish world and the world at large (role of Israel, contemporary values, roles of and relationships among Jewish institutions)
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DFI One Fee, Multiple Options
For All Agencies, Organizations and Synagogues
Pay a nominal annual fee to enable your staff to take advantage of a wide variety of DFI workshops throughout the year beginning August 1.
410-843-7563
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Tuesday, Sept 21
Introduction to Computers
Tuesday, Oct 5
EXCEL Beginners – Slow Track
Thursday, Oct 7
Introduction to Office 2007
Thursday, Oct 28
PowerPoint – Slow Track
Thursday, Nov 4
EXCEL Intermediate – Slow Track
Tuesday, Nov 9
Office Collaboration
Thursday, Nov 11EXCEL 2007 Intermediate
Tuesday, Nov 30
HTML Level I
Thursday, Dec 9
WORD 2007 Newsletters
Tuesday, Dec 14
EXCEL Beginners – Fast Track
Tuesday, Jan 11
WORD Newsletters
Thursday, Jan 13
EXCEL Intermediate – Fast Track
Thursday, Feb 3
WORD—Making Flyers/Inserting Graphics
Tuesday, Feb 8
EXCEL Functions and More
Tuesday, Mar 22
WORD Long Documents
Tuesday, Mar 29
EXCEL Templates, Multiple Worksheets and Workbooks
Thursday, Mar 31
HTML Level II
Tuesday, April 5
WORD Mail Merge
Thursday, April 7
PowerPoint – Fast Track
Tuesday, May 3
Publisher
Thursday, May 12
EXCEL Lists and Pivot Tables
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